Challenges of Sustainability Within the Hospitality Industry

University College of Northern Denmark CHALLENGES OF SUSTAINABILITY IMPLEMENTATION FOR MARRIOTT HOTELS RESORTS A management case assignment by Kelly Hrupa 5th semester IHM E 2011 ­2013 submitted to the Department of International Hospitality Management in accordance with the requirements for the PBA degree No. of characters (excl. title page, table of contents and list of references): 11883 No. of characters (incl. title page, table of contents and list of references): 14472 Signature: January 2012 Table of Contents SUSTAINABLE HOSPITALITY........................................................................................................3†¦show more content†¦The discussion will eventually lead to a section about change management, where the notion of resistance is going to be discussed. All this is done with support from relevant literature. 4/10 WORKFORCE AND INCLUSION In the Workforce section, Marriott Hotels Resorts mention that the people within the organization are valued highly as they are integral to high quality of services. Moreover, it is mentioned that employees influence customer satisfaction and operational costs more so than other elements of the organization. Thus, Marriott is investing excessively into its workforce and providing personal and proffessional rewards. It appears that recruitment and retention of the workforce is an essential topic to Marriott Hotels Resorts. In brief, Marriott has made efforts to facilitate the processes connected to recruiting and retaining a skilled workforce, which include resistance to outsourcing, attracting world ­class talent, establishment of a career site available in many languages, studies regarding employee experiences and firm culture, which helped identify shared values and publish best practices among the hotels of the chain (Marriott International, I NC., 2010). In this authors opinion one of the key challenges that relates to the efforts to recruit and retain, as mentioned above, is labour turnover. It is a known factShow MoreRelatedThe Sustainability Issues Facing The Hospitality Sector1674 Words   |  7 PagesIntroduction Within the service sector, hospitality industry is a broad category of fields that includes event planning, lodging, cruise line, theme parks, transportation and other fields with the industry of tourism. The industry greatly depends upon the availability of disposable income and leisure time. Hospitality industry is a multi-dollar industry with hospitality units such as hotel, amusement parks and restaurants. The hospitality units consist of multi groups such as direct operations (housekeepersRead MoreSolar Power, Water Conservation, Reducing Carbon Footprints, Electrical And Fossil Fuel Consumption1232 Words   |  5 Pagesmore important within our society as social attitudes change to incorporate more sustainability practices within our society. Humans have influenced the earth s ecosystem for many years. Being one of the largest industries in the world, the hospitality industry is an important contributor to these problems. The hospitality industry is a diverse industry ranging from hotels, restaurants, pubs, clubs, motels, guest houses and caterers. Although there is a diversity within the hospitality fields. ThereRead MoreA Report On The Hospitality Industry1275 Words   |  6 PagesThe hospitality industry has historically had a dramatic environmental impact through energy and water consumption, use of consumable and durable goods, and solid and hazardous waste creation. Hotels consume energy for lighting, fuel and other power needs. Water is used for bathrooms, the food and beverage department, and laundry, as well as other general operations. Waste is generated by the disposal of paper, batteries and bulbs, furniture, equipment, appliances and more. According to the articleRead MoreCurrent Skill Gaps in the Hospitality Industry1105 Words   |  5 PagesCurrent skill gaps in the Hospitality Industry The main objectives of the assignment is directed towards determining impact of skill gaps on the UK hospitality industry and on the services provided by the entire industry. To be able to address this objective, the researcher would recognize the present recruitment strategies of the hotel, as literature shows that hospitality industry is having a lot of problems in their internal and external recruitment strategies. Also, the assignment shall discussRead MoreEnvironment And Sustainability : Wyndham Worldwide2362 Words   |  10 PagesWorldwide – Environment Sustainability WYNDHAM WORLDWIDE HOTEL GROUP ENVIRONMENT SUSTAINABILITY 2010 – 2014 EDWIN SAMA FLORIDA INTERNATIONAL UNIVERSITY Wyndham Worldwide – Environment Sustainability TABLE OF CONTENTS. Page 1. Introduction †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 3 2. 2010 Environment Sustainability †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 5 3. 2011 Environment Sustainability †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 6 4. 2012 Environment Sustainability †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Read MoreWhy Canada Is An International Reputation As A Hospitable Nation1565 Words   |  7 Pagesfrom the Latin ‘accommodare’, meaning, ‘to fit one thing to another’. It entered the English language in the 17th century and now describes a thriving sector in an ever-growing industry. Today, five hundred years later, the accommodation sector has become one of the largest and fastest growing sectors in the tourism industry. It is the largest group for employment following Food and Beverage Services and offers a wide variety of career opportunities as well as products and services. Main CanadianRead MoreSustainability in Houpitality Education4611 Words   |  19 PagesHospitality Research Project Part A: Research Proposal Sustainability in Hospitality Education * A Case Study - Supervisor: David Proctor Stenden Hogeschool International Hotel Management Leeuwarden The Netherlands 2011 Fei Fei Wang amp; Anjani de Graaf Stenden University of Applied Scienes, Leeuwarden 20-Jan-‘12 Declaration of personal work 1. This work is composed by us. 2. This work has not been accepted in any previousRead MoreHospitality, Hospitality And Leisure Industry1989 Words   |  8 Pagesworld, hospitality is one of the most important, powerful and profitable industries globally. According to the World Travel and Tourism Council, the largest industry in the world is Tourism, Hospitality Leisure, which accounts for almost 11 percent of world GDP (WTTC, 2014). Also, People 1st‘s State of Nation Report for 2013 survey results found that hospitality and cruising industry is responsible for one out of eleven jobs in UK. Cruising industry is closely related to hospitality industry. TheRead MoreHospitality Industry Leader1518 Words   |  7 PagesRunning Head: Hospitality Industry Leader Hospitality Industry Leader Richard B Hope Nassau Community College Introduction: The Hotel General Manager is someone who works in a hotel. He or she works as a head of the department to coordinate and monitor the progress of business strategies in a large hotel. In medium hotels, the General Manager is responsible for day to day running of the hotel, including carrying out reception duties. A Hotel General ManagerRead MoreThe Most Commonly Used Definition Of Sustainable Development1446 Words   |  6 PagesSustainable, 2005). Three dimensions or ‘pillars’ of sustainable development are now recognized as: Economic sustainability, which means generating prosperity at different levels of society and addressing the cost effectiveness of all economic activity. Crucially, it is about the viability of enterprises and activities and their ability to be maintained in the long term. Social sustainability, which means respecting human rights and equal opportunities for all in society. It requires an equitable distribution

Ophelia “Frailty They Name Is Woman” Free Essays

Hamlet says, â€Å"Frailty thy name is woman†. Consider this statement in the light of the presentation of Aphelia; Identify key scenes and soliloquies for analysis Discuss various productions/interpretations State your preference of interpretation The word frail meaner when a person or object has the quality of being weak, fragile, weak in health or being morally unstable, also someone who is easily manipulated and influenced by people that surround them, unable to stand on their own. In this essay I plan to look into the character of Aphelia in the play Hamlet by William Shakespeare, to see whether she is a frail character and what factors contribute to this. We will write a custom essay sample on Ophelia â€Å"Frailty They Name Is Woman† or any similar topic only for you Order Now I want to look at particular scenes where Aphelia is involved and ones where she is being described and used in order to see how Aphelia reacts to the other characters in the play, to see if she shows any particular signs of being frail. In act 1 scene 2 Hamlet is referring to his mother describing his feelings on how unacceptable it is that she has moved on so hastily from the man that she seemed to love so dearly. He then says â€Å"Frailty, thy name is woman! He is at the time aiming his comment at his mother and his anger for the new King but he also labels innocent Aphelia under this as well. We have to remember that Aphelia was brought up in a society that is male dominant, the women in Elizabethan times had little control on what was to become of their lives and were closely governed by their fathers and husbands. The women in this period would be expected to obey their husband’s orders and father’s wishes. It is therefore not surprising that Aphelia isnâ€℠¢t given many lines in the play itself but she is a key tool used throughout by; Hamlet, Polonium and Claudia in a bid to out do and catch one another out. I would agree with Jacques Lilac here in his introduction of Aphelia in one of his seminars that began with â€Å"That piece of bait named Aphelia† she is indeed used as bait by those closest to her and they don’t seem to care if the bait gets snapped up in the process. This meddling and toying with her makes it impossible for her to escape and contributes to her death, this is done by the people close to her whom she looks up to and respects enough to be reliant on them and to also totally trust them with her affairs and problems but they misuse her and manipulate her naivety. From the beginning Aphelia is portrayed to us as a delicate, well spoken, respectful young lady but one who is being instructed and ordered by her brother to uphold the family name by not consenting to sex with Hamlet before marriage, even though she does voice her own opinions on the matter she does seem to obey and follow what her brother is firmly suggesting she does. Although I think here Aphelia shows her true collectedness and wit in that she knows that her brother is likely to be going against these rules himself and therefore being hypocritical. But, good my brother, Do not as some ungracious pastors do, Show me the steep and thorny way to heaven, Whiles, like a puffed and reckless libertine, himself the primrose path of dalliance treads, and reeks not his own red. † Here she voices her point but in a very dignified way. All she wants is her brother to have a sense of fairness between them and put aside the fact that she is seen as weaker being a woman and is almost voicing a plea for equality. In comparison after this she is then instructed again, now by her forceful, religious father who simply thinks that Hamlet’s love for Aphelia is not love t all but that it’s Just lust. He thinks he has his daughter’s best interest in mind but he doesn’t give her much time to think about her feelings or to voice them to him. In act 1 scene 3 Aphelia confides in her father explaining what Hamlet has said to her and also what she believes Hamlet’s feelings are towards her. â€Å"And hath given countenance to his speech, my lord, with almost all the holy vows of heaven. † This shows not only that she trusts Hamlet’s love but that she is very open with her father and that she has a great deal of trust in him and doesn’t have to hold back or keep secrets from him. She is quite naive in thinking that she can have complete trust in Polonium. He uses this great trust his daughter has in him to his advantage to gain favor with Claudia. Some may say that it is here she is frail in that she does not stand up for what she believes or for her love for Hamlet. She quickly obeys her father’s wishes to stop seeing him without thinking about what she truly wants. In reply to Aphelion’s feelings and beliefs on Hamlet’s love for her, Polonium shows in his tone and language his disregard for his daughter’s feelings and level of maturity. â€Å"Think yourself a baby. † off speak like a green girl. â€Å"Ay, fashion you may call it. † Here he is likening her to a baby, maybe meaning she is weak, young and frail and has to depend on others in order to survive amongst them. Also he mocks her because he does not believe that Hamlet’s love for her is real although she does. He is almost humoring her because he think s she is a fool for thinking that Hamlet’s love is true and is constantly putting her down calling her a green girl because she is not ripe yet and therefore not old enough to see what is really going on. This scene and discussion ends simply with Aphelia saying; l shall obey. She has been brought up not to argue with her father but I agree with David Pennington when he says, â€Å"Aphelion’s willingness to let her father interpret for her is very disappointing† because in contrast to her ability to stand up to her brother she has no ability to oppose her father. In act 2 scene 2 Polonium is conversing with Claudia trying to arrange a meeting between Aphelia and Hamlet. â€Å"I’ll loose my daughter to him. † Her father talks about her like a piece of bait or a pawn under his complete control, he makes her sound like an animal being let loose like a wild dog, suddenly released. This is her father yet again taking control of her life and happiness when he suggests that they set up a meeting with Hamlet so that Polonium and Claudia get to spy on the situation and hear what Hamlet has to say. It is in this scene that Hamlet now uses Aphelia as a target for his anger, frustration and feelings of hatred for the foul play of Polonium and Claudia. He is blunt and horrible when he voices his anger claiming there was never anything between him and Aphelia; â€Å"l loved you not† â€Å"Marry a fool for wise men know well enough what monsters you make of them. Hamlet is quite cold hearted and harsh in the things he chooses to say to Aphelia. He also directs comments through her such as; â€Å"l say we will have no more marriage. Those that are married already all but one, shall live. † Here Hamlet is threatening Claudia and really trying to scare and intimidate him by suggesting that he is going to kill him. Aphelion’s reaction to this scene with Hamlet and his mockery of her is little and she comes across as quite feeble with little to reply with. â€Å"O help him, you sweet heavens. â€Å"O heavenly powers, restore him. † Instead of replying directly, she is pleading to the heavens and God as if the devil or evil has changed Hamlet and she wishes they could change him back. This could be seen as naivety to think it is not down to Hamlet himself. She shows frailty here; in that she soon looses confidence and also the will to stand up for herself and the love she thought she had with Hamlet. Act 4 scene 7 Aphelion’s death is announced by Gertrude in front of Alerter and Claudia. Aphelion’s death is described in such a personal, peaceful and elegant way it’s a very good cover up for the struggle and madness that is quickly spreading amongst the castle. â€Å"Her clothes spread wide, mermaid like they bore her up†¦ Lulled the poor wretch from her melodious lay to muddy death. † These lines said by Gertrude create a poetic image of Aphelion’s supposed accidental death. The description has probably been changed in this way because committing suicide was a sin and the church would have been disgusted at the thought that someone involved with the royal family would do such a thing. Aphelia would not be authorized to have a proper funeral and burial if it was seen to be suicide. Even though parts of the description are lovely and create images and reflections of Aphelia there is still a harsh awakening with the words ‘muddy death’ that soon bring o back to the reality of what has happened and now a disturbing factor has been added. You can almost misread the play and not notice she has in fact killed herself, after her suffering she doesn’t even get a dramatic exit like all the other deaths in the play and seems instead to sink to her death. This may be because of Aphelion’s personality and general aura that a painful slow death would not fit with her character and her back story. The description itself makes it seem as if the water did not have to fight to bring her down but that it was actually very easy and with no trudge, portraying that Aphelia is in fact frail in that she could not fight harder and get herself out of the deep, dark hole in her mind that she had retreated into. In the two films I have watched of Hamlet, the portrayal of Aphelia has been different. In Kenneth Branch’s version, Aphelia is how I imagine her to be; quite striking, elegant and she also comes across as quite an intelligent young lady played by Kate Winglet. When she talks she doesn’t shy away and seem frail, she actually seems to voice her lines quite forcefully when appropriate. However when she turns ad in this film production I think the acting and the overall look of Aphelia is somehow out of place. I think she needs to show her crazy side in a more subdued style of acting and with a slightly more psychotic side to it, this is where Franco Ziegfeld’s film for me excels because I think Helena Bonham Carter’s take on Aphelia is better and more like I expected it to be as depicted from the original script. Her natural ability to have that â€Å"off the rails† look about her is a major plus, she pulls off the crazy act but in an elegant and purely quite disturbing way. Her overall portrayal f Aphelia however, seems weak and she seems to Just blend further and further into the background. In conclusion I think Aphelion’s character is like a child getting caught in between the cross fire and I think that her story is tragic in its own way because of her being kept close but constantly in the background. She gets forgotten about and used by the powerful men in the play. I agree with Barbara Everett when she says that â€Å"Licensor is what was once known as a â€Å"man’s world†, one given up to the pursuit of power in a conventional system of rivalries. There is little place for women in such a world, and he women of this tragedy are markedly shadowy and faint†. I think that Aphelia could be seen as sheltered naive and frail. I think it’s through no fault of her own however, but rather through the pressures of society, family and her peers. Bibliography http://www. opensourceshakespeare. Org http://Shakespearean. Org. UK/ critical essays on Shakespearean hamlet general editor Jack Bowen written version of one of Jacques Lagan’s seminars www. Sparseness. Co. UK Henchman advanced Shakespeare set text http://faculty. Petticoats. Du/?Nichols/aphelia. HTML by Carla Williams How to cite Ophelia â€Å"Frailty They Name Is Woman†, Papers

International Experience Racism

Question: Discuss about the International Experiencefor Racism. Answer: Effect of Stereotyping, Racism, national Identities in the Intercultural Communication of People Stereotyping and national identities are often responsible for the communication between people of diverse cultural backgrounds. The national character stereotypes are mono dimensional and are not inflected by the national identities of the individuals. It can be said that national identities and the gender stereotyping create a little impact in the intercultural communication of people from various cultural backgrounds. The ways of expressing of different situations are different among the cultures. However, for communication, all the people can communicate easily if the language is not a constraint for the intercultural communication. The clash of races is present since from ancient eras. In the period of British colonialism in different countries, racial biasness is present between the whites and the blacks. Apart from that, the social relations under the colonialism are very much gender specific which are responsible for sexual exploitation. Although it can be said that the difference between the races as per the biological natures are vague, however it is responsible for creating a deep impact on shaping the social relations based on the post colonial world. The intercultural communication between the people of different cultural backgrounds is not appreciated in forms of the society as per the human rights. All humans are the same. They must have the equal rights for the basic amenities of the country. Hence, it is the basic right of the human irrespective of all caste and creed should be same. I have seen in many organizations where there are fair policies of inclusion and diversity that promotes intercultural communication.